Sách Market Leader Intermediate – Unit 2: Travel – Tiếng anh thương mại – Học Hay (Phần 2)

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Market Leader Intermediate – Unit 2: Travel - Skills

 

A. Jennifer North, Sales Director at Madison in New York, makes two telephone calls to Cristina Verdi, a fashion buyer in London. Listen and note a) the purpose of each call and b) the result.

 

Đáp án:

1.

a) To arrange a meeting for the following week

b) ThemeetingisarrangedforWednesdayat2 p.m.

2.

a) To advise Cristina of a delay and rearrange the meeting

b) A message is left for Cristina to call her back

 

 

B. Listen to the first call again and complete this extract.

Jennifer: I'm calling because I'll be in London next week and .............................................. (1) to see you. I want to tell you about our new collection.

Cristina: Great. What .................................................. (2)? I'm fairly free next week, I think.

Jennifer: ............................. ............ (3)? In the afternoon? Could .................................. (4) then?

Cristina: Let me look now. Let ........................ (5). Yes, that'd be no problem at all....................... (6) two o'clock? Is that OK?

Đáp án:

1. I'd like to make an appointment

2. day would suit you

3. How about Wednesday

4. you make it

5. me check the diary

6. What about

 

C. Listen to the second call again and complete this extract.

Receptionist: Thank you. I'm putting you through ... Hello, I'm afraid she's engaged at the moment.................................... (1) or can I put you through to her voicemail?

Jennifer: Would you be able to take a message for me, please? I'm in a bit of a hurry.

Receptionist: Yes, certainly.

Jennifer: The thing is, I should be meeting Ms Verdi at 2 p.m, ...................... (2). My plane was delayed, and I've got to reschedule my appointments. If possible, ..................................(3) tomorrow, ............(4) in the morning........................................ (5) here at the hotel, please, to confirm?

Receptionist: Certainly. What's the number?

Jennifer: It's .............. (6).

Đáp án:

1. Will you hold

2. but something's come up

3. I'd like to meet her

4. preferably

5. Could she call me back

6. 020 7855 3814

 

A. Work in pairs. Complete the table below for your article. (You may not be able to answer every point.)

	Edmond Moutran	John Cox
job	Chairman of Memac Ogilvy & Mather
nationality		British
travel destinations
amount of air travel
choice of class
choice of airline
likes
dislikes
travel to airport
hotel requirements

 

Đáp án:

	Edmond Moutran	John Cox
job	Chairman of Memac runsa Ogilvy& Mather publishing	consultancy
nationality	Lebanese	British
travel destinations	Dubai, Bahrain, UK, Cairo, Jordan, Jeddah, Riyadh, Kuwait, Tunis, Algeria, South Africa, Barcelona, Paris	mainly the US
amount of air travel	60% of working week	80,000 to 100,000 miles per
choice of class	first class or business class	economy class
choice of airline	Middle East Airlines (MEA), followed by Gulf Air, Emirates, British Airways, Air France	United and Star Alliance airlines
likes	new aircraft and equipment; well- trained, fresh, energetic staff; airline lounges (good chairs, plenty of newspapers and TV); extra-special treatment at airport	cheap fares, frequent-flyer points to get upgrades
dislikes	attitude of crew and staff; problems with ground staff; lack of openness by airlines when there are problems and delays	expensive fares, taxis
travel to airport	car to airport provided by airline	public transport
hotel requirements	not mentioned	wireless Internet access, good laundry service

 

B. Match the sentence halves to complete the definitions of the words in bold.

1. Peak travel happens 2. When you check in, 3. Frequent-flyer points are 4. An upgrade is   5. A lounge is 6. A boarding pass is 7. Ground staff are

a) a change to a better seat or level of service. b) a room in a hotel/airport where people can sit and relax. c) a card you must show in order to get on a plane. d) all the people who work at an airport, but not the pilots or cabin crew. e) awarded by airlines to reward customer loyalty. f) at times when the largest number of people are travelling. g) you go to desk at a hotel/airport to say you have arrived.

Đáp án:

1. f

2. g

3. e

4. a

5. b

6. c

7, d

 

C. Complete the text with the phrases from Exercise B.

I don't always pay a lot of money and I try to avoid ............ (1). However, I do travel a lot, earn ............ (2) and usually gel an ........... (3) to first class. The airline gets me a car to the airport. I am met by helpful ……...... (4). They take my ........... (5) and help me ............ (6). Then they take me to the ........... (7), where I read the newspapers.

Đáp án:

1. peak travel

2. frequent-flyer points

3. upgrade

4. ground staff

5. boarding pass

6. check in

7. lounge

 

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